Contacts and Family Mediation

At Donnington Doorstep we can act as a location for contacts between separated carers and children. Our staff work carefully and sensitively to support each contact ensuring that the child’s experience is always prioritised and kept as the focus of the event. We facilitate handovers, an experience that can be awkward or uncomfortable for the parties involved.

Families who use this service also benefit from the range of other services provided at our family drop-in and we work hard to encourage positive outcomes for children in these difficult situations.


"All of the [staff] were very helpful and I am really grateful to all of you for the advice and support that helped me re-establish my relation with [my son]."
Feedback from a parent

It is the warmest, friendliest place and I have always felt welcome and known. When I've needed it, staff have had excellent advice and when I haven't they've had smiles and great play ideas for my son. Thank you again and again!

A parent

What's on this week - 11th Dec 2017

  • Drop in and play

    Mon@ 10am //info

  • Drop in and play

    Wed @10am //info

  • Lunch at Doorstep

    Wed @12pm //info

  • Neonatal Support

    Mon @10.30am //info

  • Youth Drop-In

    Tues, Weds, Thurs @5.30pm //info

  • Pre-School

    Mon - Fri @9-3pm //info

Full Calendar

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